Home · Playbooks · E-commerce platforms
E-commerce platform marketing: merchants switch for one specific reason
The fastest way to market an e-commerce platform is to add vanes: one tap questions on why merchants switch, what fees hurt and what they wish they had known. Two seconds to answer, no login, and the tally tells you what to lead with.
HOW LOUD · STANDARD
What is a vane?
A one tap question you place anywhere on your website.
- 1Place the vane… anywhere
Engage visitors throughout your web content.
- 2Visitors tap
It's intended to be quick, fun and interesting.
- 3You get the data
Live in your dashboard: to fix problems early, plan the menu, and publish numbers worth quoting.
Platform poll questions to steal
Questions people actually answer.
Paste these into the builder or swap in your own features. What merchants complain about elsewhere is your positioning.
Every merchant signing up is escaping something specific. A ranked ballot tells you which wall your market keeps hitting, which is exactly what your homepage should be about.
Where should it go on a platform website?
The right format for every part of your site.
The best spots are the pricing page, the migration page, the docs, the signup confirmation, and the merchant blog.
News · This week
Transaction fees are the real cost
Merchants compare monthly prices and get caught by the percentage. We would rather make the comparison honestly and let people check the maths.
The fee awareness slider, which frames your model.
Tells you what the homepage should lead with.
News · This week
Transaction fees are the real cost
Merchants compare monthly prices and get caught by the percentage. We would rather make the comparison honestly and let people check the maths.
The switching ballot, which qualifies leads.
Names a cost merchants have never calculated.
News · This week
Transaction fees are the real cost
Merchants compare monthly prices and get caught by the percentage. We would rather make the comparison honestly and let people check the maths.
A verdict on which features merchants actually use.
Calls out transaction fees without a comparison table.
A Mood Gradient on how migration went.
Which platform features earn their place.
News · This week
Transaction fees are the real cost
Merchants compare monthly prices and get caught by the percentage. We would rather make the comparison honestly and let people check the maths.
The wish-I-had-known wall, which is pure SEO.
A content calendar written by your market.
You get the data
The crowd tells you what to do next.
Every answer lands in your dashboard the moment it's given. Spot a rough morning before it becomes a review, see which drinks earn their place, and export it all in one click.
Start freeIllustrations with sample answers.
Run it as a survey
Same questions. One link.
Send the same 3 questions as one anonymous link, by email, QR code or receipt. Answers come back person by person.
Build this survey, prefilled → How surveys workCommon questions
What owners ask us.
How do e-commerce platforms win merchants from competitors?
Find out which wall they hit. Merchants do not choose a platform, they escape one, and a ranked ballot on switching reasons tells you exactly what your landing page should be about.
What should a platform website have besides features?
Honest cost comparison. A fee awareness slider names an expense most merchants have never totalled, which is far more persuasive than a pricing table.
Can this improve migration conversion?
A mood check right after migration is your earliest warning of a churn risk, and migration is where most platform relationships fail.
Do merchants need an account?
No. Anonymous single taps, which is why merchants on a competitor platform answer honestly.
VANE it for e-commerce platforms
Ask what made them want to leave
One script tag, free to start, and your homepage stops guessing.