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Hotel guest engagement ideas: the stay starts at the booking

The fastest way to boost hotel guest engagement is to add vanes: one tap reaction widgets across the booking journey, from confirmation page to in-room QR. Guests vote in two seconds without an account, and every tally teaches you what guests actually value. Three live examples are below.

HOW LOUD · STANDARD

thelanternhotel.com
The Lantern HomepageRoomsOur storyAnnouncement
Twenty two rooms. One very good bar.Check in from 3pm · Dogs welcome ← Tap it

What is a vane?

A one tap question you place anywhere on your website.

  1. 1
    Place the vane… anywhere

    Engage visitors throughout your web content.

  2. 2
    Visitors tap

    It's intended to be quick, fun and interesting.

  3. 3
    You get the data

    Live in your dashboard: to fix problems early, plan the menu, and publish numbers worth quoting.

Hotel poll questions to steal

Questions people actually answer.

Paste these into the builder or swap in your own amenities. Every guest decision is a question, and every question is two seconds from an answer.

Engage visitors

Your site talks with customers instead of at them, and they come back to see how everyone voted.

Run a better shop

Real answers on the menu, prices and hours, from the people who pay for them.

Protect your reviews

Hear about a rough visit while you can still fix it, and know what people love.

The stay starts at booking

A hotel stay is a week of small decisions. Meeting guests inside that anticipation, one tap at a time, tells you more than any post-checkout survey ever will.

Where should it go on a hotel website?

The right format for every part of your site.

The best spots are the booking confirmation, the rooms page, the pre-arrival email landing page, an in-room QR, and the checkout follow up. One vane per stage of the journey.

thelanternhotel.com
✓ Thanks, your order is confirmed Order #1047 · ready in about 6 minutes
Courtyard queen$210
Almond croissant$3.75
Total$8.00
How was your visit?
The booking confirmation

The pool or spa face-off, starting the stay early.

Best formatThis or That

Pool versus spa is the pre-trip argument, hosted.

You get the data

The crowd tells you what to do next.

Every answer lands in your dashboard the moment it's given. Spot a rough morning before it becomes a review, see which drinks earn their place, and export it all in one click.

Start free

Illustrations with sample answers.

Run it as a survey

Same questions. One link.

Send the same 3 questions as one anonymous link, by email, QR code or receipt. Answers come back person by person.

Build this survey, prefilled → How surveys work

Common questions

What owners ask us.

How do hotels increase guest engagement before arrival?

Put a one tap decision on the booking confirmation. A pool versus spa face-off starts the vacation feeling immediately, needs no app or login, and begins a thread of small interactions that runs through checkout.

What is a better alternative to hotel guest surveys?

Two second votes placed at the moment of experience: at booking, on the nightstand QR, at checkout. Continuous small signals beat one long survey sent after the feeling has faded.

How can a hotel find out which amenities guests want?

Let guests rank the options before you buy them. A welcome amenity vote is procurement research that guests experience as a game, and the winning amenity arrives pre-endorsed by the people receiving it.

Do guests need to download anything to vote?

No. Every vote is one tap in the phone browser, from any QR or email link, with no account. That is why in-room participation actually happens.

VANE it for hotels

Put a vote in the booking confirmation

One script tag, free to start, and the stay starts being fun before the suitcase is packed.